This is no cause for alarm.

The red cross just means that this worker hasn’t been actioned through the new portal yet.

The next time you update their details, add a new role, or renew one of their documents, the red cross will turn into a green tick.

If you enter into the worker profile, you will see that their current roles and competencies are still assigned to them, which means they are still fit to work for GWMWater, there is no need for you to immediately action any of your workers.

Businesses who conduct these work activities on behalf of GWMWater must first register in the Contractor Management System:

• undertake construction activity
• undertake work on GWMWater’s physical infrastructure
• install, service or test equipment at GWMWater sites
• undertake GWMWater site inspections (not under direct supervision of a GWMWater employee)
• transport potable water for GWMWater
• transport hazardous substances or dangerous goods to or from GWMWater sites
• handle hazardous substances or dangerous goods at GWMWater sites
• provide health services
• provide training or assessment services
• engage sub-contractors
• or at GWMWater discretion

Please speak to your GWMWater contact for more information.

Principal Contractor: $0.00 – GWMWater is covering the cost of registration

A business undertaking construction work for GWMWater with a value of more than $350,000.

High Risk Contractor: $0.00 – GWMWater is covering the cost of registration

• where there is a risk of a person falling more than two metres
• on or adjacent to roadways or railways used by road or rail traffic
• in, over or adjacent to water or other liquids where there is a risk of drowning
• at workplaces where there is any movement of powered mobile plant
• structural alterations that require temporary support to prevent collapse
• in an area where there are artificial extremes of temperature
• on or near energised electrical installations or services
• involving a trench or shaft if the excavated depth is more than 1·5 metres
• on or near pressurised gas distribution mains or piping
• involving demolition
• involving a confined space
• on or near chemical, fuel or refrigerant lines
• involving tilt-up or precast concrete
• on telecommunications towers
• involving diving
• involving removal or likely disturbance of asbestos
• in an area that may have a contaminated or flammable atmosphere
• involving the use of explosives
• involving a tunnel
• installing scaffolding that requires a high risk work licence
• involving dogging and rigging that requires a high risk work licence
• operating cranes and hoists that requires a high risk work licence
• operating forklift trucks that requires a high risk work licence
• operating pressure equipment that requires a high risk work licence

AS/NZ4801 Certified Contractor:$0.00 – GWMWater is covering the cost of registration

All other contracting businesses: $0.00 – GWMWater is covering the cost of registration

Individual worker registration costs are also being covered by GWMWater.

• Public & Product Liability Insurance
  • Minimum $5 million for low risk works
  • Minimum $20 million for high risk works
• Professional Indemnity Insurance
  • Minimum $10 million
• Victorian Workers Compensation Insurance, or Income Protection if a sole trader
• Motor Vehicle Insurance
• Plant & Machinery Insurance
• Company Operational Licences (air conditioning, electrical, plumbing, water services and asbestos)

For more information about accepted certificates, please view the GWMWater Business Rules.

Registration ensures you’re pre-qualified to work on GWMWater sites. It allows you to keep all of your business information up to date in one place online, and to update your documents as required. The Contractor Management System allows you and your employees to work for GWMWater.

You can contact the Avetta team during business hours on 1300 305 072 or email gwmwater@pegasus.net.au.

Payments made for the verification of uploaded insurances and licenses and the review of safety management system documents are final. Under no circumstances will a refund of fees be granted after the document verification process has begun. Please refer to the End User Service Agreement for more details.

A Safety Management System (SMS) review is an independent desktop audit of your Work Health and Safety documents completed by a qualified WHS professional. The review will compare your information against legal and industry requirements to ensure your systems are meeting these obligations. You’ll be contacted when the SMS review is complete and you are compliant in the system. If you do not pass the SMS review, we’ll send you a corrective action report detailing the action we can help you take to become compliant. You will not be compliant unless your SMS has been approved.

The documents you’ll be asked to upload in the system depend on your category and may include, but are not limited to:

• WHS / OHS Policy
• Environmental Policy
• Risk Management Procedures
• Systems of Work process including incident management
• Drug and Alcohol management
• Emergency management
• Training procedures including induction management
• Sub-Contractor Management (if applicable)
• Continual improvement processes

Useful links to help you with your SMS review:

• WorkCover NSW
• WorkSafe Victoria
• WorkSafe Queensland
• Safe Work Australia
• SAI Global